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Medical Evacuations

The Zambezi Helicopter Company works with M.A.R.S. (Medical Air Rescue Service) and other medical air rescue organisations to provide medical evacuations and casevacs when called upon in emergencies in the outlying areas of Victoria Falls. This includes landing in the Batoka Gorge and Zambezi National Park to attend to accidents and to ferry injured persons to medical facilities in Victoria Falls or Hwange (100km) if needed. This requires us to be constantly training with the M.A.R.S. staff in the injured person loading and unloading procedures and helicopter safety in approach and exit from a working helicopter. Should your flight be disrupted due to a medical emergency, your flight will be re-scheduled. If this is not possible you will get a full refund on any payments made.

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Location:

  • Livingstone Way, Victoria Falls, Zimbabwe.

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Price Match Guarentee

At Zambezi helicopter company, we ensure you get the best price with our Price Match Guarantee, offering our Flights at the very best price possible.

What Qualifies?

Identical Flights
The activity must be identical in all aspects (e.g., same provider, same inclusions, same cancellation policy).
Included Competitors
To request a price match, provide evidence of the competitor's lower price. This might involve submitting a link.
Exclusions
There may be exclusions, such as special events, limited-time promotions, or Flights offered by third-party sellers on marketplaces like Groupon.

*Included Competitors : GetYourGuide, Viator, Tripadvisor and Booking.com

Cancellation Policy

24hrs Prior
Within 24hrs
Fully Refunded Cancellation
No Refund Cancellation

At Zambezi Helicopter Company we understand that plans can change, and we strive to be as accommodating as possible. However, to ensure that all participants have the best experience, we have implemented the following cancellation policy:

  1. Cancellations Made 24 Hours Prior to the Activity:

    • If you need to cancel your reservation, please notify us at least 24 hours before the scheduled activity. Cancellations made 24 hours or more in advance will receive a full refund or the option to reschedule at no additional cost.

  2. Cancellations Made Less Than 24 Hours Prior to the Activity:

    • Cancellations made within 24 hours of the scheduled activity time will not be eligible for a refund. We understand that unforeseen circumstances can arise, so we offer the option to reschedule your activity, subject to availability and a rescheduling fee of $5.

  3. No-Shows:

    • Failure to attend the activity without prior notice will result in the full charge of the activity with no option for a refund or rescheduling.

  4. Exceptions:

    • In certain cases, such as emergencies or extreme weather conditions, exceptions to this policy may be made at the discretion of our management team. Please contact us as soon as possible if such circumstances arise.

  5. Group Bookings:

    • For group bookings, cancellations must be made  48 hours prior to the scheduled activity. Cancellations made within this time frame will be subject to the terms outlined above.

By booking with us, you agree to the terms of this cancellation policy. We appreciate your understanding and cooperation.